Le Havre City Tour

First of all, keep in mind that we will usually contact you by e-mail after your booking, so please check your spam folder as our e-mails often end up there after you have booked (And of course, check the spelling of your e-mail address when booking).

Then, you have to know that we’re also cruise passengers at Bee Le Havre Team. We love this way of traveling and discovering the world, and often take part in cruises. As a result, we’re well aware of the constraints that can affect your travels, such as the cancellation of a call. So don’t worry:

– If the call of your cruise ship in Le Havre is ever cancelled, you will of course be automatically refunded in full. There’s no need to contact us – don’t worry, we’re usually the first to know about the cancellation of a stopover.

– If your cruise ship ever changes the date of your call in Le Havre, no problem either, no need to cancel your reservation. We’ll automatically change the date of your booking to the new day on which your cruise ship calls at Le Havre.

– If your cruise ship arrives late at the Le Havre Cruise Terminal (for example, at 11am instead of 8am), don’t worry, we’ll adapt our Tour departure times to make it easier for you to come to our Tours.

– Finally, don’t forget that from now on, anyone with a reservation for one of our Tours (Bee Le Havre City Tour, Honfleur Tour or Deauville Tour) will automatically benefit from a brand-new, free BeeBus transfer service that will pick you up at 10:00 am (sharp) every day in front of the Cruise Terminal entrance and take you to downtown Le Havre (Place Perret). There’s no need to book this free service, as the pickup is now included in all our Tours. All you have to do is arrive at 9:45 a.m. at the meeting point. More info by clicking here.

See you soon in Le Havre & Normandy, Enjoy 🙂

Since April 2024, we have been offering a free pickup service at 10am for all cruise passengers (in the large parking lot outside the cruise terminal).

Like all of you, we’re extremely pleased with the success of this new initiative we’ve set up to accompany you during your visit to Le Havre. However, at the same time, we’re also surprised that some people (fortunately a large minority) manage to complain about the minor constraints that a service we offer free of charge to all our cruisers can inevitably have. So here are a few important reminders (purely logical), but always useful to remind everyone:

– Beware of confusion! Please read all the information on your ticket and on our website. Everything is perfectly well explained if you take the time to read our explanatory pages in full. We are really surprised to receive emails from people booking one of our Bee Le Havre Tours and then asking for information about the departure location or wishing to book the pickup. Everything is clearly explained on our website and on your Bee Le Havre Tickets.

– I’d like to remind you once again that there are no Bee Le Havre Tour departures from the Cruise Terminal, as this is forbidden. All our Bee Le Havre Tour departures you book on our website are from our only bus stop in downtown Le Havre: Place Perret. The square is right in the center of Le Havre (between the Volcano and City Hall), and is easy to reach on foot, by taxi or by shuttle from your cruise ship.

– The only departure offered to our customers from the Cruise Terminal is our new free pickup, which departs at 10am. This is not a shuttle. There is no return pickup. It’s a single free pickup at 10 a.m. that allows you to be dropped off free of charge at our Place Perret stop in the morning. This free 10am pickup is automatically set up for each day of cruise call. There are no reservations needed or tickets to buy for this free pickup. Simply present yourself to our team with your Bee Le Havre reservation from one of our Tours (City Tour, Honfleur or Deauville). As you walk out of your cruise terminal, you’ll see one of our Bee Le Havre buses in the distance. You have to exit outside the cruise terminal! Private companies are not allowed inside the cruise terminal parking lot. You’ll only see taxis and cruise ship shuttles if you stay inside the terminal.

– Depending on the number of passengers and the size and number of cruise ships on the day of your visit, there may of course be a long queue in front of our buses when this free pickup leaves at 10 a.m. This is perfectly normal, as everyone is in the same situation as you, Please remain patient and respect the queues and the order of arrival. Don’t worry, whatever happens if you arrive before the free pickup time (before 10 a.m.), you won’t miss the departure of your Bee Le Havre Tour during the day at Place Perret.

– By arriving at our free 10am pickup, you are guaranteed to be met by our drivers for the departure of the Bee Le Havre Tour you have booked at Place Perret, as our teams will have identified you at the pickup check-in.

– However, if you’ve booked the 10:30 a.m. City Tour, for example, and you take a free pickup at 10 a.m. at the cruise terminal, you’ll understand that you won’t arrive at Place Perret among the first of the day. You only arrive at Place Perret around 10:20/10:25 a.m., so if it’s very busy that day, you won’t be able to choose your seat on the 10:30 a.m. City Tour! If you’d like to get to Place Perret first to choose your place on the City Tour, don’t take our free pickup but make your own way to Place Perret, arriving at least 30 minutes before the start of your City Tour.

– The aim of our free 10am pickup is not to get you to Place Perret as early as possible. The aim of our free 10am pickup we offer to all our customers is to guarantee that you will be taken to Place Perret without having to worry about organizing your own itinerary or having to pay any additional costs (shuttle, taxi, etc.).

– For further details on our free 10am pickup, please click here.

Thank you for your confidence, and enjoy your day with us!

The exact days and times of the departures of our tourist bus Bee Le Havre City Tour are displayed on our website and booking schedule. During the tourist period from April to October, except the days of privatization, the Bee Le Havre City Tour takes place in general in the afternoons at 2:30 pm and 3:30 pm (and the mornings of cruise ship call at 10:30 am, 11:30 am and 12:30 pm).

You can buy your tickets directly on our website or directly in our Bee Le Havre Souvenirs Shop (located at 15 rue Robert de la Villehervé) or of course directly on the departure days from our bus stop (located at the “Place Perret” between the Volcano and the City Hall of Le Havre).

Yes you can, but on busy days we advise you to reserve your seats in advance directly on our website to be sure to get a seat or to go to our Souvenir Shop located next to our bus stop “Place Perret” (at 15 rue Robert de la Villehervé)

You can pay online by Credit cards. You can pay at our bus stop by Cash or Credit cards.

Our refund policy Bee Le Havre is very simple: To cancel your reservation, you just have to send us your request by mail before your day of visit, you will be automatically refunded entirely on your bank card (without any justification to provide us).

But please, Important to read this advice: We would like to remind you that it is very important to use common sense when booking your tickets in advance on our website. For several years now, we have unfortunately been confronted with shameless people who hastily book their tickets in advance, only to ask us a few days later to cancel their booking, and then to make a new one online a few days later.. Please note that, although we pride ourselves on our commitment to you to always refund 100% of the amount paid, the banks charge us a substantial fee for each cancellation.

Therefore, if you value our service and would like us to continue to offer you benefits of this kind, please do not book in advance if you are unsure whether you will be able to visit us. In that case, please wait and buy your tickets on the day of your visit, when you’ll be at our Place Perret bus stop or in our Souvenir Shop. Of course, you run the risk of running out of tickets on the day of your visit, but it’s better than wasting all those bank charges.

We thank you in advance for your understanding and look forward to welcoming you soon in our BeeBus.

Admission is free for children under 4 years of age, but he need to have a free ticket.

The reduced price of our City Tour is valid for children aged under 18 years inclusive and student if you have a student card with you.

Our special Bee Le Havre City Tour takes approximately 50 minutes (depending on traffic). You can not hop-on and hop-off for the moment during this Le Havre City Sightseeing. We hope that our Hop-on Hop off service will be available soon when we will have succeeded in obtaining the necessary authorizations from the public authorities.

The city sightseeing tour Bee Le Havre City Tour offers a recorded commentary in French, English, German, Dutch, Spanish, Portuguese, Italian and Russian. The comments are delivered to you via individual headphones that you will find on the bus. In addition, you should know that these multilingual commentaries are truly suitable for children as well as adults of all ages thanks to a captivating inter-generational dialogue that is greatly appreciated by our thousands of passengers who have been on board since June 2016.

No problem, if it starts to rain during our City Tour (which of course happens very rarely in Normandy…), you will still enjoy a very pleasant panoramic ride without risk of getting wet because our yellow convertible bus Bee Le Havre City Tour is equipped with a retractable glass roof that unfolds automatically in only 10 seconds.

Our City Tour is currently carried out with a yellow convertible minibus that is very popular with all passengers, but very narrow (only has seating on board). Therefore, this yellow convertible minibus does not allow to board the City Tour with a wheelchair. Moreover, it is a minibus so it does not have any luggage compartments. However, it is possible to safely leave your wheelchair with one of our team members on the Place Perret during your City Tour. We will be pleased to be able to safely accept passengers sitting in their wheelchairs on our City Tour in the coming years as soon as we have larger buses.

For health and safety reasons, large animals are not accepted on the bus. We do, of course, accept pets accompanying our visually impaired passengers or small dogs accustomed to riding public transportation.